Drawboard PDF: Windows Error Messages and Remedies.

Solutions to Microsoft Store app issues.

Solution 2: Reset the Microsoft Store appĬause: This issue is caused by the Microsoft Store licensing and sometimes happens when there is a mismatch or connection issue between the Microsoft Store app and the Drawboard PDF app.

Drawboard PDF: How to log into your Windows device using a 'personal' email.

Logging into the device with a 'personal' account and reinstall the app with help fix this issue. You might have originally had a 'personal' account logged into your device, and logged out of that user later. Solution 1: Sign in with a 'personal' Microsoft account in Windows If you had recently reset your device, and only have a Work or school Microsoft account signed in, you should not be able to open or download the app.

Your Work or school administrator has provisioned the app for you to download it from the Microsoft Store for Business.

This might help you identify what email you have: What's the difference between a 'personal' Microsoft Store account and a 'company' Microsoft Store account?.

Accounts that were removed previously might still allow you to download the app despite not being logged in.

You have logged into a personal account currently, or in the past.

It is not possible to download Drawboard PDF from the Microsoft Store unless:

The context must understand to resolve this: Hang on license check or creating services We suggest making a copy of your documents if possible before doing so. Note: Resetting or reinstalling the app might mean you lose your unsaved annotations. Alternatively, if you wish not to reinstall, follow the steps here.Follow the guide here to reinstall the app.Follow the guide here to reset and/or uninstall the app.Solution 2: Reset and/or Reinstall the app This will ensure instabilities in the PDF are resolved and prevents further hangs. Within the browser, print the document again into a PDF (Ctrl + P).Open the document in an internet browser (eg.Solution: Stabilize the document and reset or reinstall the app Solution 1: Stabilize the document Hang or crashing on loading documentsĬause: A PDF that was last opened could be unstable or corrupt from printers or legacy document apps. The following solutions have been known to help. Drawboard PDF hangs and crashes due to certain situations including license checking, document corruption, and more.

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